Your privacy matters to us. This Privacy Policy explains exactly what personal data CT77 collects, why we collect it, how it is used, how long it is kept, and what rights you have over your own information.
Privacy at a Glance
Before you read the full clauses, these six principles summarise CT77's core approach to your personal information.
All data transmitted between your device and CT77 is encrypted via TLS/SSL. Sensitive fields such as passwords are hashed using industry-standard algorithms and are never stored in plain text.
CT77 does not sell, rent or trade your personal information to third-party marketers. Your data exists to operate your account and meet regulatory requirements — nothing more.
You have the right to access, correct, export and request deletion of your personal data at any time. Submit a request to our support team and we will respond within the applicable statutory timeframe.
We collect only the personal data that is strictly necessary for account operation, payment processing and regulatory compliance. No superfluous data is gathered. Every data field has a documented purpose.
We do not keep your data longer than necessary. Retention periods are defined by regulatory requirements and operational need. Once the applicable period expires, data is securely deleted or anonymised.
Marketing communications are sent only where you have given explicit consent. You can withdraw consent and unsubscribe at any time. Self-excluded users are immediately removed from all marketing lists.
CT77 ("CT77", "we", "us", "our") is committed to protecting the privacy and personal data of every individual who accesses or uses the CT77 platform at https://ct77.cam (the "Platform"). This Privacy Policy sets out the basis on which any personal data we collect from you — or that you provide to us — will be processed by us.
This Policy applies to all users of the Platform, including registered account holders and unregistered visitors. It covers data collected via the website, any associated mobile applications, customer support interactions, and any other channel through which you engage with CT77.
By accessing the Platform and creating an account, you acknowledge that you have read and understood this Privacy Policy and that you consent to the data practices described herein to the extent that consent is the applicable legal basis for processing. Where processing is based on a different legal ground — such as contractual necessity or a legal obligation — your consent is not required for that specific processing activity, but you will be informed of it through this Policy.
Pakistani Users: CT77 is an English-language platform built for users in Pakistan, including major cities such as Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar. While CT77 does not hold a Pakistani data-protection licence and does not claim endorsement from any Pakistani government authority, we handle your data with the same rigour required by internationally recognised data-protection standards. Users are responsible for understanding applicable local privacy laws.
For the purposes of this Privacy Policy, the following terms carry the meanings set out below:
When you register an account, interact with the Platform or contact our support team, you may provide us with the following categories of personal data:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality | Account registration, age and identity verification (KYC) |
| Contact Data | Email address, phone number, residential address | Account communication, withdrawal processing, AML compliance |
| Financial Data | Payment method details, transaction history, PKR/currency amounts | Processing deposits and withdrawals, fraud prevention |
| Verification Documents | National ID (CNIC), passport scan, proof of address, bank statement | KYC verification, withdrawal authorisation, regulatory compliance |
| Support Data | Chat transcripts, email correspondence, complaint records | Customer support, dispute resolution, service improvement |
| Preference Data | Responsible gambling limits, marketing consent, language preferences | Platform personalisation, responsible gambling compliance |
When you access the Platform, certain technical data is collected automatically by our servers and analytics systems:
We may receive personal data about you from third parties in the following circumstances:
CT77 processes your personal data only where a valid legal basis exists. The primary bases we rely on are:
Note on Consent Withdrawal: Withdrawing consent for marketing or non-essential cookies will not affect your ability to use the core Platform. To withdraw marketing consent, use the unsubscribe link in any marketing email or contact our support team directly.
CT77 uses the personal data we collect for the following specific purposes:
To create, verify, maintain and, where necessary, close your account. This includes processing your registration details, verifying your age and identity, managing your account settings and maintaining a record of your activity for customer support purposes.
To process deposits, withdrawals and any in-Platform transactions. Financial data is shared with payment processors only to the extent necessary to complete the transaction. All payment data is handled in accordance with applicable financial data security standards.
To fulfil obligations under the Operator's licensing terms, anti-money-laundering regulations and any other applicable legal requirements. This may include screening your details against sanctions lists, PEP databases and other regulatory watchlists, retaining transaction records for legally mandated periods, and reporting suspicious activity to relevant authorities where required by law.
To administer and enforce the responsible gambling tools you activate, including deposit limits, session time limits, cool-off periods and self-exclusion. Where you self-exclude, your data will be retained for the duration of the exclusion period and will be used to ensure the exclusion is enforced across all parts of the Platform.
To detect, investigate and prevent fraudulent transactions, bonus abuse, account takeovers and other activities that may harm you or CT77. This involves automated and manual analysis of usage patterns, device fingerprinting and cross-referencing with third-party fraud databases.
To understand how users interact with the Platform, identify areas for improvement and optimise the user experience. Analytics data is processed in aggregate where possible, and individual-level data is used only to the extent necessary for meaningful analysis.
To send you promotional offers, bonuses, product updates and news about CT77 — but only where you have provided explicit consent to receive such communications. All marketing emails include a clear and functional unsubscribe mechanism.
CT77 does not sell your personal data. We share your data only in the following circumstances and only to the extent strictly necessary:
No Third-Party Marketing: Your personal data will never be shared with third-party advertisers or marketing companies for their own independent marketing purposes.
Cookies are small text files stored on your device when you visit the Platform. They allow the Platform to recognise your device, maintain your session and store preferences between visits. Similar technologies such as web beacons, pixel tags and local storage objects serve comparable functions.
| Cookie Type | Purpose | Consent Required |
|---|---|---|
| Strictly Necessary | Session management, authentication, security, responsible gambling enforcement | No — essential for Platform operation |
| Functional | Storing language preferences, layout choices and responsible gambling settings | No — required for core personalisation |
| Analytics | Aggregated usage statistics to understand how users navigate the Platform | Yes — consent required |
| Marketing | Tracking visits to measure the effectiveness of promotional campaigns | Yes — consent required |
You may control and manage cookies through the cookie preference centre accessible on the Platform, or by adjusting your browser settings to refuse or delete cookies. Please note that disabling strictly necessary cookies will impair your ability to log in and use the Platform. Disabling analytics or marketing cookies will not affect the core functionality of your account.
CT77 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:
Once the applicable retention period expires, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with any identifiable individual.
Subject to applicable law and certain limited exceptions, you have the following rights in respect of your personal data held by CT77:
Request a copy of the personal data we hold about you and information about how it is processed.
Request correction of any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations.
Request that we restrict processing of your data in certain circumstances, such as while a rectification request is being verified.
Receive a machine-readable copy of data you provided to us, and request that it be transferred to another controller where technically feasible.
Object to processing based on legitimate interests or direct marketing at any time. We will cease processing unless we can demonstrate compelling legitimate grounds.
To exercise any of these rights, please contact our support team using the details in Section 15. We will acknowledge your request promptly and respond within thirty (30) days. Complex requests may require an extension of up to a further sixty (60) days, in which case we will notify you of the extension and the reason for it.
Identity Verification for Rights Requests: To protect your data from unauthorised access, we are required to verify your identity before processing any data-subject rights request. Please be prepared to provide your registered email address and, where necessary, a copy of your identity document.
CT77 implements a range of technical and organisational security measures designed to protect your personal data against accidental loss, unauthorised access, disclosure, alteration or destruction. These measures include:
While we take all reasonable steps to protect your data, no transmission over the internet or electronic storage system is completely secure. You are responsible for keeping your own login credentials confidential and for notifying us immediately if you suspect any unauthorised access to your account.
CT77 operates in an international environment. Your personal data may be transferred to, and processed in, countries other than Pakistan where CT77, the Operator or our third-party service providers maintain infrastructure or operations. Some of these countries may not have data-protection laws equivalent to those in the jurisdiction in which the Operator is licensed.
Where such transfers occur, CT77 ensures that appropriate safeguards are in place to protect your data, which may include:
You may request further information about international transfer safeguards applicable to your data by contacting our support team.
CT77 is strictly for adults aged 18 and over — or the higher minimum age required by the Operator or license jurisdiction. We do not knowingly collect personal data from individuals under the applicable minimum age. If you are a parent or guardian and believe that a minor has provided personal data to CT77 or has registered an account, please contact us immediately at the address in Section 15.
Upon receiving a verified notification that personal data belonging to a minor has been collected, CT77 will take prompt steps to delete that data and to close any associated account. Any winnings or bonuses associated with an account opened by a minor are void and will not be paid out.
We encourage parents and guardians of children who may access the internet unsupervised to install parental-control software and to discuss the risks of online gambling with their children.
The Platform may contain references to third-party services such as payment providers, responsible gambling support organisations or licensing authorities. CT77 does not control those third-party services and is not responsible for their privacy practices or the content they make available.
This Privacy Policy applies solely to personal data collected and processed by CT77 via the Platform. If you navigate to a third-party service from the Platform, you should review that party's own privacy policy before providing any personal information.
Payment provider names — including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — are referenced for context only. Their inclusion does not imply any affiliation, endorsement or data-sharing arrangement beyond what is strictly necessary to process your transactions, and only where the relevant provider is actively supported by the Operator at the time of your transaction.
CT77 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, applicable law or the services we offer. When we make material changes, we will update the "Last Updated" date at the top of this page and, where reasonably practicable, notify registered users via the Platform or by email.
Your continued use of the Platform after a revised Privacy Policy has been posted constitutes your acknowledgment of, and where applicable your consent to, the updated terms. If you do not agree to the revised Policy, you should cease using the Platform and may request account closure in accordance with our Terms & Conditions. We encourage you to review this page periodically to stay informed of any changes.
If you have any questions, concerns or complaints about this Privacy Policy or our data-processing practices, or if you wish to exercise any of your data-subject rights, please contact CT77's support team through the following channels:
We aim to acknowledge all privacy-related queries within 72 hours and to provide a substantive response within thirty (30) days. Where a rights request requires additional time to process, we will inform you of the expected timeline and reason for any extension.
Complaints: If you are not satisfied with how CT77 has handled your personal data or responded to a rights request, you have the right to lodge a complaint with the supervisory authority in the Operator's license jurisdiction. Contact our support team for details of the relevant authority.
Have questions about how CT77 handles your data? Our support team is available around the clock. You can also review our Terms & Conditions or head back to the homepage to explore everything CT77 has to offer.
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